Service Type: On-site International, Response Time: NBD (Next Business Day), Business Hours: 24x7, PC Series: Dell Optiplex, Warranty Duration: 5 years.
- Escalation management through a central contact person
- 24/7 phone and remote support
- Warranty extension from 3 years Onsite to 5 years ProSupport
- On-site service after remote diagnosis on the next business day
- Support in the form of guides for common software applications
- For DELL Technologies OptiPlex Micro Plus 7010, OptiPlex SFF Plus 7010, OptiPlex Tower Plus 7010, can only be purchased together with a DELL Technologies PC