License Type: Warranty Extension, Service Type: On-site International, Response Time: NBD (Next Business Day), Notebook Series: Dell Latitude, Warranty Duration: 3 years.
- 24/7 phone and remote support
- On-site service after remote diagnosis the next business day
- Escalation management through a central contact person
- Support in the form of instructions for common software applications
- For DELL Technologies Latitude 5xxx
- Warranty extension from 1 year Basic Onsite to 3 years ProSupport